Privacy Policy

Welcome to Gamma IPTV. Protecting your personal information and respecting your privacy is our top priority. For any questions or concerns about our practices or policies related to your data, please contact us via WhatsApp.

1. Data We Collect

When you register for our IPTV service, express interest in our products, or get in touch with us, we collect the personal information you provide voluntarily.

The following details are included in the personal information we gather:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We make use of the data we gather or obtain for these purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The legal foundations for processing your information are as follows:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal data is kept only as long as necessary for the purposes detailed in this privacy policy, unless a longer period is required or permitted by law (such as tax, accounting, or other legal needs).

5. Cookies & Tracking Technologies

Information may be accessed or stored using cookies and similar tracking technologies. Functional cookies, crucial for the website and client area to operate properly, are primarily used. Invasive tracking cookies are not employed for advertising.

6. Third-Party Services

Your data might be shared with external vendors, service providers, or agents who carry out tasks for us or represent us and need access to this information to fulfill their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational safeguards aimed at ensuring the security of any personal information we handle. Nevertheless, keep in mind that we cannot assure the internet’s complete security.

8. Your Data Protection Rights

Depending on where you are located, you might have the following rights related to your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

In order to exercise these rights, please contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to those who are 18 years or older. We do not deliberately collect personal details from anyone under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.